IVY - PRE ORDER
IVY - PRE ORDER
THE IVY BLACK MAXI DRESS WITH CUT OUT AND BUTTON DETAILS
Featuring a black material with a cut out chest detail and an open back design, with matching gloves, we're obsessed.
Please note this is for reference only.
Please refer to product description for more accurate size guide
UK Size Guide
|UK SIZE||TO FIT (CM / INCH)|
|4||80cm / 31.5"||60cm / 23.6"||88cm / 34.6"|
|6||84cm / 33"||64cm / 25.2"||92cm / 36.2"|
|8||88cm / 34.6"||68cm / 26.8"||96cm / 37.8"|
|10||92cm / 36.2"||72cm / 28.3"||100cm / 39.4"|
|12||96cm / 37.8"||76cm / 30"||104cm / 41"|
|14||100cm / 39.4"||80cm / 31.5"||108cm / 42.5"|
|16||104cm / 41"||84cm / 33"||112cm / 44"|
Lingerie Size Guide
Shoe Size Guide
UK STANDARD DELIVERY – £3.99
Delivery takes 3-5 working days and are delivered between 7am and 5pm (excluded bank holidays, weekends and public holidays)
UK NEXT DAY DELIVERY – £6.99
Order before 3pm to receive your order tomorrow. (Excluded bank holidays, weekends and public holidays)
UK SATURDAY DELIVERY – £9.99
Order before 3pm Friday to have your item guaranteed delivered the following Saturday.
IRELAND STANDARD DELIVERY – £9.99
Delivery takes 3-5 working days and are delivered between 7am and 5pm (Excluded bank holidays, weekends and public holidays.
IRELAND 1-2 DAY DELIVERY – £17.99
Order before 3pm to receive your order in 1-2 days. (Excluded bank holidays, weekends and public holidays) select worldwide express for this service.
EUROPEAN STANDARD DELIVERY – £9.99
Anywhere within the EU delivery takes 5-7working days Order placed after 3pm will be dispatched the following day (Excluded Bank Holidays, Weekends and Public Holidays)
INTERNATIONAL STANDARD DELIVERY – £9.99
Anywhere outside of the EU takes 5-10 working days Order placed after 3pm will be dispatched the following day. (Excluding bank holidays, weekends and public holidays)
WORLDWIDE EXPRESS 2-5 DAY DELIVERY – £20.00
Order before 3pm to receive your order in 2-5 days. (Excluded bank holidays, weekends and public holidays)
It is important to us that you are completely satisfied with your purchase that is why we offer a UK 14 days returns policy in cases which:
-The item does not fit you
-You are not satisfied with the quality
-Or you have simply changed your mind
-The item is unworn and in original condition with all the tags still attached
-The item is not a sale item
-The item is not a bodysuit, swimwear or lingerie (for hygiene reasons).
-The item is returned to us within 14 days from delivery date
-A receipt and proof of purchase is available
-Sale items, swimwear, bodysuits & lingerie are strictly excluded.
-Should our return policy not been honored, the item will be sent back with charges payable by the customer.
Any damages or faults must be reported within 24hrs of delivery.
– All items returned as faulty will be inspected and any item displaying damage deemed to be a result of misuse, accidental damage or fair wear and tear caused by you will not be accepted as faulty.
Unwanted goods must be returned in a fully resalable condition and any tags must be intact. Extra care must be taken when trying on clothing, please ensure you are not wearing any make up, fragrance or deodorant that may leave a scent or mark. Items must be returned at the customer’s expense. You must obtain proof of postage just in case your order is lost on its way back to us. Failure to do so may result in us not being able to process your return.
We reserve the right to refuse a refund/exchange if goods are not returned in a saleable condition or are damaged.
Please include your invoice with your returned item to enable us to identify you and process your refund /exchange as quickly as possible, if this is not present please write a written note with all your details.
Exchanges are in the form of credit notes, we will email over a credit note code (discount code with the total amount) for you to re order your exchange.
Please note all return shipping costs need to be covered by the customer except in cases where the item is confirmed to be faulty by our team.
We reserve the right not to refund you if we have proof of delivery i.e GPS tracking, customers signature or photographic evidence of safe place.
– We reserve the right not to refund you if you’ve lost your postage tracking receipt.